Certification Exam 3hr
Professional Diploma in Digital & Social Selling
As traditional selling methods are no longer enough to sustain success, digital tools and techniques have become an essential component of any modern sales professional’s arsenal.
To adapt to this change in the sales environment along with progressing an individual’s current and future careers, the Digital Marketing Institute has designed a professional digital and social selling certification that can make a difference.
Aligned with industry and designed by experts, this program provides a globally recognized certification that can benefit any modern seller. Covered within this program are the core essentials of digital and social selling including Digital Sales Messaging, Integration & Strategy, Social Content, Social Account Management, Digital Sales Leadership and much more.
Why should I earn this certification?
The certification is recommended for Salespeople, Consultants, Business Development Executives and Managers of all levels. Similarly, it is suited to anyone to anyone leading sales teams or looking to develop their digital sales capabilities and consolidate their practical application of digital tools and social selling techniques.
What will I achieve?
Upon successful completion of a 3-hour computer-based examination, you will be awarded a globally
Certified professionals are able to acquire more qualified sales prospects, reduce lead times, nurture leads more effectively and achieve a more balanced pipeline. You will realize the importance of building solid relationships online, ensuring client satisfaction and repeat business. Also, you will understand the importance of and how to lead the implementation of a digital sales strategy in your organization.
There are ten modules in this program:
- Introduction to Digital & Social Selling
- Digital Research
- Sales Enablement
- Social Content
- Digital Sales Messaging
- Social Account Management
- Digital Sales Leadership
- Integration & Strategy
Did you know that 81% of graduates have been promoted since completing our digital selling course?
Social selling is the fastest growing tool in a successful salesperson’s arsenal. Through 30 hours of expert lecture content, you will be introduced to the most effective digital and social selling tools and techniques to maximize the impact and ROI of your social selling initiatives and understand how to implement a digital sales strategy in your organization. Informed by industry experts and taught by Subject Matter Experts, this professional qualification will ensure you have the tools and skills needed to sell effectively, achieve quota and attain selling success.
Introduction to Digital & Social Selling
The Introduction to Digital & Social Selling module will help you to understand the fundamentals of digital and social selling by exploring how it has transformed traditional sales processes. You will learn about new tools and techniques employed in sales, and how you can use them to transform yourself into a modern digital sales professional with them.
This module will equip you with the research tools and techniques required to develop a well-informed digital and social selling strategy for your product. Through social intelligence and social
The Sales Enablement module teaches you about the advanced features and functionality of a variety of social media platforms which can be used to enable your digital and social selling processes. You will discover how digital tools and social media platforms can facilitate relevant sales messages and content, making it easier to later offer the client the solution they need, when they need it.
The Client Relationship Management module will help you to design and create business development campaigns, apply best practice methodologies to your sales cycles and most importantly, evaluate CRM data to then inform your engagement strategy.
This module will help you understand how to employ a number of tools designed to help the entire content creation process. You will know how to decipher what type of content is needed for different customer types and how to establish the appropriate tone, style
Digital Sales Messaging
The Digital Sales Messaging module will help you understand how to strategically formulate communications to ensure all contact with prospects is relevant, personalized and aligned with personal or business objectives. You will know the importance of content segmentation and marrying B2B & B2C content types with appropriate social media platforms.
The Engagement module focuses on building relationships with leads in the most effective way over an entire customer life-cycle. Learn how to manage large prospect bases and discover engagement techniques to ensure you interact with prospects at the right time, with a message that matters to them.
Social Account Management
Digital Sales Leadership
The Digital Sales Leadership module focuses on empowering managers and aspiring leaders as they transition from traditional to digital sales strategies. By monitoring the social footprint of your team members and using social KPIs, you will be able to identify and measure if your team
Integration and Strategy
Sales leaders and aspiring leaders will know how to research, construct and integrate an effective and optimized digital sales strategy within an organization. By the end of this module, you will be able to measure the ROI of digital and social selling, align it