Digital Marketing Account Manager - Mesa AZ

Creative Digital Account Manager

Do you want to work in a fun culture and atmosphere and not be another number? TAPLocal has created a fun, fast and friendly work environment that allows individuals to shine and be noticed throughout every position in the company.

TapLocal is looking for a Creative Digital Account Manager who will be responsible for the daily management and creation of TapLocal accounts. As a Creative Digital Account Manager, you will be responsible to build relationships and consult with TapLocals clients through service, education and support. Success in this position requires skills in marketing creativity, consultative up-selling, coaching and client service. As a Creative Digital Account Manager you will ensure that the client is aware of all progress and activity on their campaign and make the client feel comfortable with TapLocals processes by clearly defining next steps. You will work with our content writers and clients to provide input, if needed, to provide a smooth and successful campaign. This individual will need to have knowledge in creative content writing, visual content creation and strategy as you will use those skills along the process. We are looking for talent that can fit into a fun and social office environment, while being able to think outside the box and adjust to client needs while performing under pressure.

Total compensation any where from $50,000 to $70,000

Daily Duties:

• Oversee multiple paid media accounts in Facebook Ads, Instagram Ads and other media platforms
• Establish Strategic direction for newly acquired accounts
• Analyze and review account metrics to determine performance improvements
• Conduct monthly phone meetings and ongoing email updates with clients
• Oversee account changes
• Ensure account remain in scope and perform ongoing changes
• Identify additional sales opportunities during account management
• Ensure that TapLocal is providing the kind of consistent proactive thinking and added value that contributes to a healthy, effective and profitable client relationship
• Accurately track and record client communications and activity in Salesforce
• Reporting to upper management regarding status of accounts

What to expect:

• You’ll be surrounded by an environment of growth. Growth internal and for our clients!
• You’ll need to be on time. Consistently late? You won’t be a good fit.
• We constantly improve processes to make life easier and more efficient
• You’ll need to be comfortable with processes, structure and consistency to keep yourself and everyone else sane

Qualifications:

• Positive attitude and a REAL desire to help clients succeed
• Strong INTERNAL motivation
• Entrepreneurial drive and a creative thinker
• History with working in a fast paced environment
• Able to manage a thriving amount of client accounts and feel comfortable with phone communication
• Phenomenal verbal, written, organizational and interpersonal skills
• Facebook, Instagram and GMB knowledge is REQUIRED!

Benefits:

• Company Health Care Plans
• Accrue PTO on day one and become eligible to use after 60 days of employment
• Paid Sick
• Paid Holidays!
• Paid weekly!
• Paid training
• No Weekends

Job Type: Full-time

Salary: $50,000.00 to $70,000.00 /year

Experience:

• Account Management: 2 years (Required)
• Facebook Advertising: 1 year (Preferred)

Benefits offered:

• Paid time off
• Health insurance
• Dental insurance
• Other types of insurance
• Workplace perks such as food/coffee and flexible work schedules